Connexion
No organization in the world operates more robots than Amazon. The company already has more than 1 million robots working in warehouses around the clock to make tens of millions of same-day and one-day package deliveries happen on a daily basis—and Amazon is poised to significantly grow that robotic fleet in the coming years as it establishes new factories to churn out increasingly more capable robot workers.
Despite deploying so many robots, Amazon is also the second-largest corporate employer in the world, with more than 1.5 million full-time and part-time human workers, according to its 2025 annual report. Amazon executives say that the growing robot fleet has eased the burden on its human workforce by taking on the toughest fulfillment center tasks that carry the greatest risks of physical fatigue and injury. But labor advocacy groups and independent researchers point to evidence suggesting that warehouse automation driven by AI is not all upside for the humans who work alongside robots.
“For the last 100 years, most of the automation that we've seen usually happens away from workers—you're taking that high-risk task away from the worker, and you're doing so in a way that is not physically proximate,” Brad Greenwood, professor of business at George Mason University, told Ars. “The rise of collaborative robots really changes that dynamic for two reasons: one is that it is physically proximate, and two, the robot has the ability to dictate the pace of work.”
After pleading guilty, a 54-year-old North Carolina man, Michael Smith, was sentenced to 18 months in prison for using artificial intelligence to generate songs for a scheme that stole millions from music streaming platforms.
In a press release Tuesday, the US Department of Justice said that Smith is the first American criminally charged with AI-assisted streaming fraud.
First charged in 2024, Smith successfully ran the scheme for seven years without detection.
On Friday, Amazon committed to donating more than $1 billion over the next five years to communities neighboring data centers.
In a press release, Amazon Web Services’ CEO Matt Garman said that communities would decide how to prioritize funds across “education, job training, energy affordability, water, and energy preservation, and local priorities.”
Laying out other community commitments, Amazon also promised to ensure data centers wouldn’t increase power bills or wipe out local water supplies. Regarding the latter, Amazon promised to be “water positive” by 2030, while claiming that 75 percent of projects have already met this goal.
Half a year after Iranian drone strikes knocked out multiple Amazon data centers, the US tech company has acknowledged the permanent loss of some customer data that was hosted in Bahrain and the United Arab Emirates.
Amazon Web Services was “unable to restore access to the resources and data” hosted in some of the war-damaged data centers, according to an AWS dashboard update posted on September 15. The development was first reported by Reuters and suggests that the Iranian strikes inflicted catastrophic damage on the data centers.
Customer data was irretrievably lost in one of three AWS availability zones in the United Arab Emirates region, specifically the mec1-az2 availability zone. Each availability zone is serviced by one or more Amazon data centers.
Amazon discriminated against pregnant warehouse employees by denying accommodations like bathroom breaks and the option to sit while working, according to a lawsuit filed yesterday by four women who worked for Amazon while pregnant. The lawsuit is a class-action complaint that seeks to represent Amazon workers throughout the US.
"Plaintiffs Willamina Barclay, Kristina Green, Jennifer Hatch, and Dazaria Parks were formerly Amazon warehouse employees," said the lawsuit filed in US District Court for the Eastern District of New York. "All four became pregnant. All four asked Amazon for basic pregnancy-related accommodations so they could keep doing their jobs. Amazon denied them basic modifications the law recognizes pregnant workers regularly need, even in uncomplicated pregnancies: Bathroom breaks. An extra 15-minute break. Sitting instead of standing."
The lawsuit said the four plaintiffs were unlawfully terminated from jobs at Amazon facilities in New York between April 2025 and July 2026. After the plaintiffs "took medically necessary breaks or absences to get off their feet, visit the doctor, or go to the emergency room, they were punished," the lawsuit said. "Amazon deducted their limited bank of unpaid time off. Soon enough, they had depleted that limited bank of 'unpaid time off,' and Amazon threatened to terminate them."
The Federal Trade Commission and 22 states sued Amazon yesterday, alleging that it has conducted a secret scheme to overcharge advertisers for seven years.
"Since 2019, Amazon.com, Inc. has secretly and systematically overcharged its approximately 1.2 million advertising customers by manipulating the 'auctions' that it uses to set the price of ads on its platform," the lawsuit said. "Amazon represents, and advertisers believe, that competitive auctions set the prices for advertising on its leading e-commerce website. But, in reality, Amazon overrides and replaces the actual auction results with higher prices set by Amazon to increase its profits."
The FTC said it obtained internal documents and messages that reveal how Amazon secretly inflated auction prices for Sponsored Products, Sponsored Brands, and Sponsored Display advertisements that appear alongside results seen by consumers when they search for a product. The FTC investigation began in 2024.
For all the interest in and uptake of agentic AI systems over the past year or so, the world of automated AI has thus far been primarily limited to text, images, code, and other data and actions that take place inside a computer. Anthropic is now aiming to change that somewhat with what it's calling the Model Hardware Standard (MHS), a set of standardized drivers designed to let AI agents easily interface with and control arbitrary devices.
For now, the "research preview" of the MHS effort is being sold mainly as a way to help scientists streamline the arduous process of creating the custom software integrations that are often needed to get disparate components of an experiment working in concert. MHS can provide a common interface and common format for data sharing between these devices, Anthropic says, allowing them to talk to each other across a network "without needing a bespoke 'translator' program in between." The standardized system could reduce weeks or months of exacting experimental setup down to "hours or minutes," Anthropic writes.
An Anthropic graphic illustrating how MHS serves as a "translation" layer between AI agents and multiple types of devices.
Credit:
Anthropic
In a video posted alongside the announcement, Anthropic Technical Staffer Alek Kemeny says the MHS effort was inspired by observing neuroscientist Arco Bast work through an experiment on memory formation in the brain at the HHMI Janelia Research Campus in Ashburn, Virginia. Kemeny said Bast had worked out an interface to get the rotating laser beams, microscopes, cameras, and myriad other components of the experiment to coordinate through a common interface. "This idea could be used to have AI run any science experiment in the world," Kemeny recalls thinking at the time.
Amazon wants to grow its Prime Air delivery drone service sixfold to reach nearly 500 cities and towns across the United States by the end of 2026. The planned expansions from Amazon and its rivals could make the convenience of delivery drone services available to tens of millions more people in the coming months—but will also test more communities’ tolerance for increased noise from daily drone flights.
On August 19, Amazon announced it would soon launch Prime Air in the metropolitan areas of Chicago; Cleveland; Atlanta; Syracuse, New York; and Boise, Idaho, with more to come later in the year. Each Prime Air site offers delivery drone service within an area of about 175 square miles, with delivery times ranging from half an hour to an hour.
Prime Air already operates out of Amazon warehouses in 10 cities across seven states. Those include primarily suburban neighborhoods of Phoenix; Tampa; Kansas City; Omaha, Nebraska; Baton Rouge, Louisiana; Detroit; Houston; and San Antonio, Dallas, and Waco, Texas.
For the past year or so, booksellers have suspected that AI firms are buying up huge lots of rare books, then destroying them after scanning them to train AI. But this was hard to prove until now, as 404 Media reports that an Airtag hidden in a rare book shows that at least one tech giant, in the race to advance its frontier models, is behind some of the bulk orders: Amazon.
On Monday, 404 Media revealed that it had connected with a bookseller who agreed to plant an Airtag in a rare book that was part of a bulk order. That Airtag was then tracked to an Amazon AI training facility in Las Vegas that housed a team focused on tearing books from their spines and scanning pages, 404 Media reported. Apparently tone-deaf to the escalating backlash over destructive book scanning, a logo on the door of that team’s warehouse, VGT3, showed a Tyrannosaurus rex preparing to devour a book, 404 Media documented.
Amazon declined to comment on 404 Media’s findings, only providing Ars with the same statement it gave to 404 Media, which does not mention AI training specifically.
Satellite images have revealed new damage to Amazon data centers in the Middle East along with at least one crucial Saudi oil facility, following missile and drone attacks by Iran and its Houthi allies.
The images from Europe’s Copernicus Sentinel-2 satellites provide evidence of a widening war as the United States and several Gulf states exchange military strikes with Iran, the Houthi faction in Yemen, and Iran-backed militias in Iraq. Such satellite images also offer independent verification of claimed war damage, despite the US government having pressured US commercial firms and even Europe to restrict satellite imagery of the region.
Three Amazon data centers in the United Arab Emirates and Bahrain were already previously damaged by Iranian drone strikes on March 1. Those earlier attacks stuck Amazon with months of expected repairs and forced Amazon Web Services customers in the Middle East to migrate workloads to other cloud regions.
Amazon is blaming the threat of malware for its decision to stop releasing new Fire Sticks that support sideloading apps from outside Amazon’s Appstore.
Amazon has released two Fire Stick models that use its proprietary, Linux-based operating system, Vega OS. Previous Fire Sticks ran Fire OS, which is an Android fork based on the Android Open Source Project. One of the biggest differences between Vega OS and Fire OS is that the former doesn’t support sideloading.
It wasn’t surprising when Amazon released its first Vega OS-based Fire Stick. Although many tinkerers sideloaded apps, especially from the Google Play Store, for added functionality, sideloading had also become largely associated with streaming piracy, especially of sporting events.
Quantum computing news usually picks up near the end of the year, as companies try to provide evidence that they are hitting benchmarks on time. However, there have been interesting announcements as the summer starts this year, from incremental progress to attention-grabbing promises. As we did earlier this month, Ars has a rundown of some of the most significant announcements.
These include a promise of useful, error-corrected quantum computing as soon as 2028, details on an updated trapped ion processor, and a case in which claims of quantum supremacy have been cut back a bit thanks to advances in more traditional algorithms.
Many people in the field expect that useful quantum computers are still about five to 10 years away. While there may be a few useful algorithms that can be run on existing error-prone hardware, almost all of the interesting problems that quantum computing can be applied to will require some form of error correction enabled by linking a small collection of hardware qubits together into what's called a logical qubit. Logical qubits include the redundant storage of information along with neighboring qubits that can be measured to determine when errors occur and how to fix them.
Amazon now has hundreds of flight-ready satellites standing idle in Florida, waiting to join the company's low-Earth orbit Internet constellation, an Amazon official said Tuesday.
"They're built, and sitting in a payload processing facility waiting for trips to orbit," said Steve Metayer, vice president of Amazon Leo Production Operations, during a teleconference with reporters. "And we're currently manufacturing several satellites a day."
Metayer spoke on the eve of the company's next mission, during which an Ariane 64 rocket will launch three dozen Amazon Leo satellites into orbit from a spaceport in French Guiana. Liftoff is targeted for 7:53 am ET (11:53 UTC) on Wednesday.
If you hang out in any even vaguely AI-skeptical parts of the Internet, you've probably stumbled on plenty of memes and posts premised on data centers' insatiable thirst for water to power evaporative cooling. But a new report from Amazon highlights just how little water all these AI data centers are using in aggregate, on a relative basis, even as individual data centers can strain local water supplies.
In a Thursday blog post, Amazon claims its data centers withdrew "about 2.5 billion gallons" globally in 2025. That number sounds incredibly large at first glance, but it looks downright puny compared to the 117 trillion gallons of water withdrawn in the US alone in 2015. It's also useful to compare Amazon's number to stats from more water-intensive areas, from the 3.3 trillion gallons used annually on US lawns and landscaping to the 1.3 trillion gallons a year used in California almond orchards to the 531 billion gallons a year used just for US golf courses.
Amazon is just one company, of course, and a relative latecomer to reporting its data center water usage numbers. Google data centers withdrew about more than 6.1 billion gallons of water in 2024, on top of about 2.75 billion gallons from Microsoft and about 1.4 billion gallons from Meta in the same year.
The Federal Communications Commission has waived a requirement for Amazon to launch half of its satellite broadband constellation by the end of July, a key regulatory reprieve that buys the tech giant time to get more of its spacecraft into orbit.
Amazon won regulatory approval for the Amazon Leo network in July 2020. The FCC's authorization came with two deadlines. First, Amazon had to launch half of its 3,232 satellites by July 30, 2026, in order to maintain authorization to launch the rest of the network. The regulator gave Amazon a deadline of July 30, 2029, to have all of its first-generation satellites in orbit.
It has been apparent for some time that Amazon would not meet the FCC's requirement to launch half of its satellites—1,616 spacecraft—by the end of next month. Amazon filed an application in January requesting the FCC extend the deadline to July 2028 or waive it altogether. The commission decided on the latter option, removing any time limit for the 50 percent deployment milestone, but keeping the July 2029 deadline in place for the entire constellation.
A lawsuit against Amazon is seeking financial damages for millions of Americans whose faces may have been recorded by Ring cameras since the Familiar Faces feature was rolled out late last year.
Plaintiff Charles Sigwalt yesterday filed a class action suit that aims to represent all people in the US "who had their facial recognition data collected, retained, and otherwise used by the Familiar Faces feature created and implemented by Defendant." The lawsuit will seek "far" more than $5 million, but the $5 million figure was given in the complaint because US district courts have jurisdiction for civil actions seeking at least that amount.
"Here, there are millions of Americans who have walked by Ring cameras which have activated the Familiar Faces feature... the damages in this action far exceed $5,000,000.00 when calculating the statutory damages that may be owed to each Class member in addition to the actual damages caused by the aggregate loss of value of biometric information," the lawsuit said.
No doubt buoyed by all the positive advance reviews on social media, Amazon MGM Studios has released one last trailer for Masters of the Universe, and it comes in strong with the 1980s nostalgia, chock-full of Easter eggs to delight Ars readers of a certain age.
Directed by Travis Knight (Bumblebee, Kubo and the Two Strings), the film is a reboot of sorts of the He-Man and the Masters of the Universe series, its spinoff, She-Ra: Princess of Powers, and the many, many other offshoots of this hugely popular Mattel franchise. Per the official premise:
In Masters of the Universe, Director Travis Knight brings the legendary franchise back to the big screen in this epic live-action adventure. After being separated for 15 years, the Sword of Power leads Prince Adam (Nicholas Galitzine) back to Eternia where he discovers his home shattered under the fiendish rule of Skeletor (Jared Leto). To save his family and his world, Adam must join forces with his closest allies, Teela (Camila Mendes) and Duncan/Man-At-Arms (Idris Elba), and embrace his true destiny as He-Man — the most powerful man in the universe.
In addition to Galitzine, Mendes, Elba, and Leto, the cast includes Alison Brie as Professor Evelyn Powers (aka Evil-Lyn); Morena Baccarin as the Sorceress of Castle Grayskull; Jóhannes Haukur Jóhannesson as Malcolm/Fisto; James Purefoy and Charlotte Riley as King Randor and Queen Marlena; Sasheer Zamata as Suzie, Adam/He-Man’s BFF on Earth; Kristen Wiig as Roboto; James Wilkinson as Mekaneck; Jon Xue Zhang as Ram-Man; Kojo Attah as the bounty hunter Tri-Klops; Sam C. Wilson as cyborg/weapons expert Kronis/Trap-Jaw; Hafþór Júlíus Björnsson as Goat Man; Robert Towers as Karg; and Christian Vunipola as Adam's roommate on Earth, Hussein.
In March, Reuters reported that Amazon was developing a new smartphone. Citing four anonymous “people familiar with the matter,” the publication said that Amazon was exploring using Alexa as an operating system and developing the phone, codenamed Transformer, to push people to use Amazon’s AI and other services. At the time, the sources said that Transformer could still be canceled, and Amazon declined to comment on the report to Ars Technica.
In an interview published on the Financial Times (FT) today, Panos Panay, Amazon's head of devices and services, said building a new phone isn’t Amazon’s goal.
The company already tried selling a smartphone in 2014, but it discontinued the Fire Phone about a year later following poor sales.
Amazon employees are using an internal AI tool to automate non-essential tasks in a bid to show managers they are using the technology more frequently.
The Seattle-based group has started to widely deploy its in-house “MeshClaw” product in recent weeks, allowing employees to create AI agents that can connect to workplace software and carry out tasks on a user’s behalf, according to three people familiar with the matter.
Some employees said colleagues were using the software to automate additional, unnecessary AI activity to increase their consumption of tokens—units of data processed by models.
The day after the Supreme Court struck down a set of Donald Trump's emergency tariffs, the president quickly imposed another, using a never-before-invoked provision of a decades-old trade law to order a global 10 percent tariff on most imports.
Now, that second set of tariffs has been deemed illegal, and there are no more emergency levers that Trump can pull to try to replace them any time soon. That leaves Trump without much negotiation leverage a week before he's set to meet with China's President Xi Jinping, who already appeared to have the upper hand heading into talks.
For Trump, when the US Court of International Trade invalidated his global tariffs, his key trade policy—which relies on imposing tariffs to supposedly drive more manufacturing into the US—was put at risk of being gutted.
Amazon’s cloud customers will need to wait several more months before the US tech company can repair war-damaged data centers and restore normal operations in the Middle East. The announcement comes two months after Iranian drone strikes targeted three Amazon data centers in the United Arab Emirates and Bahrain—meaning that full recovery from the cloud disruption could take nearly half a year in all.
The Amazon Web Services (AWS) dashboard posted an April 30 update describing how its UAE and Bahrain cloud regions “suffered damage as a result of the conflict in the Middle East” and are unable to support customer applications. The update also said that “relevant billing operations are currently suspended while we restore normal operations” in a process that “is expected to take several months.”
That wording suggests Amazon will continue to avoid billing AWS customers in the affected regions—ME-CENTRAL-1 and ME-SOUTH-1—after it initially waived all usage-related charges for March 2026 at an estimated cost of $150 million.
Since Microsoft invested $1 billion in OpenAI in 2019, the exclusive partnership between the two firms has been one of the strongest and most consequential in the AI industry. Today, though, OpenAI and Microsoft jointly announced an amended agreement that will allow the company to go beyond Microsoft's Azure and "serve all its products to customers across any cloud provider."
The announcement clarifies that Microsoft will continue to have a license for OpenAI's IP and models through 2032 and that Azure will remain the "primary cloud partner" for OpenAI during that time (should Microsoft continue to be able to honor that). But Microsoft's license "will now be non-exclusive," the announcement reads, letting OpenAI make its models available through other major cloud providers going forward.
While OpenAI will continue to make the same 20 percent revenue share payments to Microsoft under the amended deal, that total payment will now be limited to an unspecified cap and is only guaranteed to run through 2030. Importantly, that revenue share is now "independent of OpenAI’s technology progress," an apparent reference to the infamous "AGI clause" in the original partnership that would have scrapped the exclusivity deal if and when OpenAI achieved the hard-to-gauge benchmark of artificial general intelligence.
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